GENERAL CONDITIONS OF SALE

General conditions of sale for Individuals


A Credit Card number or Deposit Cheque is required to confirm your reservation at the hotel. Except from special offers, no payment is made in advance. Below you will find our complete terms and conditions of sale and cancellation.

General Cancellation Conditions


1. No fees are due for cancellations made up to 48 hours before the arrival date at noon, from September the 1st to June 30th. Below that limit, the amount of the single room for the first night, is taken from the Credit Card provided or Deposit Cheque cashed as compensation.

2. No fees are due for cancellations made up to 72 hours before the arrival date at noon on weekends of June and from July 1st to August 31st. Below that limit, the amount of the single room for the 1st NIGHT, is taken from the Credit Card provided or Deposit Cheque cashed as compensation.

3. In case of no-show, the amount of the single room for the total stay is taken from the Credit Card provided or Deposit Cheque cashed as compensation.

4. Any stay started will be due in full regardless of the reason of its interruption. Consequently, any early departure will incur invoicing the amount of the single room, for the REST OF THE STAY planned at the time of booking.

NB : All cancellations must be made by the same procedure used for the reservation.

Specific conditions of sale : Special Offers


1. In case of a Special Offer, general conditions of Sale in force will be specified, such as :

a. Low season offer : “ 3 nights and more, get 10% discount per night” is not modifiable, non-refundable and non-cancellable.

b. “ Winter promotional rate offer” is a cancelled offer up to 48 hours before arrival. Beyond that, we collect the first night without the extras.

General conditions of sale for Groups


1. In case of a group (bookings of 8 rooms or more) :

a. A special rate can be applied depending on each group. A Quotation must be previously prepared.

b. B&B reservations are possible, and also half-board on request.

c. All reservations are only confirmed after return of hotel contract, signed “Good For Agreement”. 50% of the estimated total amount will be requested as a deposit (pre-payment of the reservation) and must be settled within the time specified specified in the quotation. No refund of the deposit paid will be made. For groups wanting a settlement from the participants (payment directly on the spot). We do not ask for a deposit but a bank guarantee from the group manager.

d. In case of no-show, the amount of the single room for the total stay is taken from the Credit Card provided or Deposit Cheque cashed as compensation. Any stay started will be due in full regardless of the reason of its interruption. Consequently, any early departure will incur invoicing the amount of the single room, for the REST OF THE STAY planned at the time of booking.

e. Cancellation charges :

  • From 90 to 45 days before the arrival date : 50% of the total amount will be charged.
  • From 45 to 30 days before the arrival date : 70% of the total amount.
  • Less than 30 days before the arrival or in case of no-show : 100% of the total amount.